FAQs
More FAQs- What items do I keep in my possession?
- How long will the water damage restoration project take?
- What does pre-loss condition mean?
The following items should be kept in your possession: Medications, Cash, Pets, Valuable Jewelry, Stamp/Coin Collections, Checkbooks, Personal Documents, Valuable Artworks, Flammables, Gasoline Cans, Weapons/Ammunition.
Depending on the scope of the project and the amount of damage to your home and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.
There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”