FAQs
More FAQs- What would be considered non-insured work?
- Are your technicians trained and certified for handling hazardous materials and what are their specific qualifications?
- How long will the restoration project take?
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
At ServiceMaster Restore, we take the safety and well-being of our customers and employees very seriously. That's why our technicians go through rigorous training and certification processes to ensure they are fully equipped to handle hazardous materials and pathogens. Our team receives training from industry experts on proper handling, cleaning, and disposal of biohazardous materials. They also receive certifications in specialized techniques and equipment usage to effectively clean and disinfect affected areas. Rest assured that when you choose ServiceMaster Restore, you are choosing a team of highly qualified professionals who prioritize your safety above all else.
Depending on the scope of the project and the amount of damage to your home and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.