FAQs
More FAQs- How do you ensure that all affected areas are thoroughly cleaned and disinfected?
- What would be considered non-insured work?
- How do I keep track of non-restorable items after a fire at my business?
At ServiceMaster Restore, we understand the importance of proper cleanup and disinfection when it comes to biohazardous materials and pathogens. That is why our highly trained technicians use industry expertise, specialized products and equipment to properly remove biological waste. We take all necessary precautions to prevent the spread of infectious contamination, including isolating the affected area, removing unsalvageable items, and thoroughly cleaning and disinfecting every surface. Our team follows strict protocols and uses Health Canada approved disinfectants to ensure that all affected areas are completely sanitized. You can trust us to leave your commercial business safe and free from any potential health hazards.
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
We recommend you make a list of your facility’s items that are deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.