FAQs
More FAQs- Will my insurance cover the costs associated with biohazard cleanup services? Disinfection Services
- How soon can we return to our workspace after a disinfection service has been completed?
- Who is responsible for paying for the service?
It depends on your individual insurance policy, but many homeowners' insurance policies do cover the costs associated with biohazard cleanup and crime scene cleanup. Our team is experienced in working with insurance companies and can assist you in filing a claim. We understand that this is a difficult and often unexpected situation, which is why we strive to make the process as smooth as possible for our customers. Don't hesitate to reach out to us for assistance during this challenging time.
We understand that time is of the essence when it comes to running a business, which is why we strive to complete our disinfection services as quickly and effectively as possible. The timeline for returning to your workspace after our service will depend on the severity of the contamination and the size of the affected area. Our highly trained technicians use specialized products and equipment to safely remove and all pathogens and contaminants. This ensures that your workspace is thoroughly disinfected and safe for you and your employees to return to. We also isolate the affected area during the disinfection process to prevent any potential spread of contamination. Rest assured that we work quickly and diligently so that you can resume business operations in a clean and safe environment. Your safety, satisfaction and peace of mind are our top priorities at ServiceMaster Restore.
As the property owner you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.