FAQs
More FAQs- How do you ensure the safety of my home while cleaning up biological waste or pathogens?
- Who is responsible for paying for the service?
- Are your disinfection products safe for use around humans and pets?
We understand the importance of safety and cleanliness in your home, especially when dealing with potentially harmful biological waste or pathogens. That's why our highly trained technicians use specialized products and equipment to properly remove and dispose of these hazards. Before beginning any cleanup process, our team will isolate the affected area to prevent further contamination and damage to your home. We also take extra care to remove any unsalvageable items before thoroughly cleaning and disinfecting the space, leaving it safe and livable for you and your family. Trust us to handle the biohazard cleanup process with precision and care, allowing you to have peace of mind in the safety of your home.
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
Absolutely. At ServiceMaster Restore, the safety of our customers and their loved ones, including pets, is our top priority. That's why we only use Health Canada approved products for our disinfection services. These products are proven to effectively kill contaminants, pathogens, and hazardous materials without posing harm to humans or animals. Our highly trained technicians also take all necessary precautions and follow strict protocols to ensure that the affected area is properly isolated during the disinfection process. With ServiceMaster Restore, you can have peace of mind knowing that your home will be thoroughly disinfected while keeping your family and pets safe from harmful chemicals.